1. Agreement to These Terms

These terms of service govern your access to and use of the website operated under the Black Spur Energy name, together with contact helpdesk@blackspurenergy.hair and telephone support at +14406924791. The responsible operating company behind these terms is BKSG HOLDINGS, LLC, with a registered place of business written in full as BKSG HOLDINGS, LLC, 399 N Main St Ste 300, Logan - 84321-3993, United States (US).

By opening any page of this website, sending an inquiry through our contact channel or requesting a quotation, you indicate that you have read these terms and that you agree to be bound by them. If you do not agree with any provision below, you should not use the website and you should not send us personal or technical information. These terms read together with the privacy policy, and where the two documents speak about the same matter the terms of this document govern the conduct of business rather than the handling of personal data.

2. The Nature of the Services

The operations described throughout this website comprise the professional, scientific and technical services of grid systems architecture, substation automation engineering, SCADA and telemetry integration, load analytics and forecasting, protection and compliance systems and managed operations and support. These activities are the design and integration services of BKSG HOLDINGS, LLC, delivered under the engineering identity of Black Spur Energy.

Website content describes these capabilities for information and for the purpose of beginning a conversation. The content of a marketing or explanatory page does not itself constitute an offer to supply, a binding engineering finding or a promise of a particular performance outcome. A binding engagement is formed only when a written agreement is signed by both parties or when an order is accepted in writing by BKSG HOLDINGS, LLC, whichever is later. Pages on this site are written in plain language so that a reader can find the correct team quickly, but they should never be treated as a substitute for a scoping conversation with an engineer.

3. Eligibility and Your Role

By using the website you confirm that you are at least sixteen years old and that, where you contact us on behalf of an organization, you have authority to represent that organization. You agree to supply accurate contact details so that a reply reaches the correct person, and you accept responsibility for keeping those details current while an inquiry remains open.

Persons acting for utilities, industrial operators, planning authorities or contractors are welcome to open technical conversations. Where a conversation concerns a live network or operating plant of another owner, you confirm that you are entitled to share the information you provide and that you will not send us data that is confidential to a third party without permission. We may decline an engagement or stop work at any stage if we reasonably conclude that the requesting party lacks authority or that continued work would create a conflict of interest.

4. Permitted Use of the Website

You may read every page on this site, print pages for your own record and share links to them privately, provided the material is used for legitimate and lawful purposes. You may not republish substantial portions of the site as if they were your own work, and you may not use automated tools to harvest content or personal data at a scale that interferes with other visitors or with the normal operation of the service.

You agree that you will not attempt to breach the security of the site, to overload its hosting infrastructure, to introduce malicious software through any comment or submission channel or to use the site to transmit unsolicited commercial messages. We operate an intensely engineered estate, and the same care that protects our live network designs applies to the protection of the pages that describe them. Any attempt to damage or disrupt the website may lead to suspension of access and to referral to the appropriate authority where the law has been broken.

5. Professional Engagement and Quotation

When you request a quotation we first gather enough detail to define the scope accurately. A quotation prepared by Black Spur Energy identifies the deliverables, the disciplines involved, the stages of work, the timeframe assumptions and the professional fee. Every quotation is time limited and is expressed to be valid for a stated number of calendar days from its date.

Acceptance of a quotation must be given unmistakably in writing. A signed acceptance, a purchase order that clearly references the quotation or an email confirming acceptance will be treated as forming the contract, provided no material term has been changed. Any variation that you request once work has begun will be priced and confirmed in writing before it changes the agreed fee, because engineering scope changes can affect coordination, protection and even the safety of construction sequencing. Work will not begin from general correspondence until both parties have agreed in writing to a clear scope and price.

6. Project Delivery Responsibilities

Black Spur Energy performs the design and integration obligations described in the accepted scope with reasonable professional skill and care, applying the standards that would be expected of a competent practitioner in the relevant power discipline. Our deliverables include drawings, studies, reports, setting files, commissioning records and as built documentation, expressed as confirmed in each scope of work.

The precise boundaries of responsibility are set by the signed scope. For example, equipment procurement, civil works and primary plant installation are normally carried out by others, and our responsibility extends to the engineering design, the oversight during testing and the functional verification that our team actually performs. We will advise you clearly in writing where an activity sits outside our field of work so that no gap in responsibility appears at the point of commissioning. Where we rely on drawings, instrument data or field information you have supplied, the quality of the final design depends on the accuracy of that starting material, and we will record the assumptions we make where source data is incomplete.

7. Your Obligations as a Client

A smooth project depends as much on the client as on the engineering team. You agree to provide timely access to the plant, drawings, operating history, firmware records and personnel needed for us to carry out the work, and to answer technical questions without avoidable delay. You agree to alert us promptly to any constraint on site, any known hazard, any confidentiality restriction or any change to the operating regime that could affect the engineering conclusions.

You retain responsibility for the decisions you make on the strength of our advice and for the conduct of your own staff and contractors while they act under your direction. Where our work needs permits, notifications or approvals from grid operators or regulators, you will arrange them at your cost unless a signed scope makes clear that we shall assist. Slow responses, unavailable site access or withheld data can move a planned delivery date, and we will keep you informed at the first sign that a schedule assumption is at risk so that expectations are managed honestly.

8. Fees, Invoicing and Payment

Professional fees are agreed in the accepted quotation or the signed contract. Unless a scope states otherwise, invoicing follows stated payment milestones, and each invoice is due within the number of days agreed at the time of engagement. Time based or per stage pricing will be set out plainly so that there is no ambiguity about what a given amount buys you.

Disbursements, such as travel, site accommodation, protective equipment hire or third party testing fees that we pay on your behalf, are either included in the agreed fee or re charged against evidence, depending on the wording of the contract. If an account falls overdue, we may suspend further work after giving you written notice, and we may suspend any current software or monitoring service after similar notice. Any delay to our mutual programme caused by late payment is not the responsibility of BKSG HOLDINGS, LLC, and we will set out the position in writing rather than allowing the issue to drift.

9. Intellectual Property

All design documents, drawings, algorithms, analytical models, spreadsheet tools, setting files, reports and software developed by Black Spur Energy in the course of an engagement remain the intellectual property of BKSG HOLDINGS, LLC until full payment has been received. On full payment the client receives a perpetual license to use the deliverables for the purpose described in the scope, including construction, operation, maintenance and compliance with applicable standards.

This license does not transfer ownership. Confidential analytical methods, internal libraries and the software frameworks we use across many clients remain our property and are licensed to you only to the extent embedded in the delivered result. You may reproduce our documents within your project team and for statutory submission, but you may not resell them, remove our engineering marks from them or pass them to a competing design house without our prior written agreement. The website as a whole, including its text, layout and the energy identity of Black Spur Energy, belongs to BKSG HOLDINGS, LLC and may not be copied for commercial reuse.

10. Confidentiality

Each party agrees to keep confidential any commercial, technical or operational information disclosed by the other party and marked or reasonably understood to be confidential. Confidentiality applies for the duration of the engagement and for a reasonable period afterward, so that disclosures made during a study do not find their way to competitors or to the wider market.

Confidentiality does not bind either party where information is already public, is independently developed without reference to the disclosing party, must be disclosed to satisfy a legal obligation or is necessary to enforce rights under the contract. If disclosure is required by law, the receiving party will inform the disclosing party as early as is lawful so that protective steps may be arranged. On the completion of an engagement, each party will return or destroy the confidential material of the other as directed, subject to the need to keep records required by law or by professional standards.

11. Liability and Limitation

Neither party limits its liability for fraud, for death or personal injury caused by its negligence or for any matter that the law does not allow to be excluded. Subject to that, the aggregate liability of BKSG HOLDINGS, LLC and of Black Spur Energy arising out of or in connection with an engagement, whether in contract, tort or otherwise, will not exceed the total fees paid by the client under the relevant engagement.

Neither party is liable for loss of profits, loss of revenue, loss of opportunity, loss of data or indirect or consequential loss of any kind, to the extent the applicable law permits such a limitation. Because engineered protection operates inside a wider system of controls owned and operated by the client, we cannot accept liability for outcomes that flow from decisions of the client, from third party plant, from supply failures or from operating events that follow the delivery of sound engineering advice. Where the law of a given jurisdiction sets a mandatory minimum, that minimum applies despite the limits in this section.

12. Insurance and Professional Indemnity

BKSG HOLDINGS, LLC maintains professional indemnity insurance appropriate to the scale and disciplines of the work it accepts, together with employer liability and public liability cover as required by the jurisdictions in which it operates. Evidence of current insurance is provided to clients and to their auditors on reasonable request and under an appropriate confidentiality note.

The presence of insurance does not enlarge the liability limitations agreed in the contract, nor does it guarantee that any particular claim will fall within the policy terms. Where a client asks us to assume design responsibility for work executed by others, we will consider that step carefully, confirm it in writing and ensure that the insurance posture matches the risk accepted, since the transfer of design responsibility changes who carries the consequence of a later failure.

13. Health and Safety on Site

Where our engineers attend a substation, a switchroom or a live network, health and safety comes before every other consideration. We comply with the safety rules of the site owner and with the statutory obligations of the location, and we will not begin a physically hazardous task until the operating company and we have agreed the method statement, the permit arrangements and the emergency plan.

The client remains responsible for the overall safety of its site, for the competence and briefing of its own workforce and for isolating plant that is not yet ready for live work. Our engineers have the authority to stop any activity that appears imminently unsafe, and they will raise a concern without delay rather than proceed. A signed safety acknowledgment is required before any of our people enter an energized yard, and failure to provide a safe working environment will be treated as a valid ground for suspending attendance without penalty to us.

14. Use of Subcontractors and Affiliates

We may engage specialist subcontractors or affiliated engineering resources to execute defined portions of a project, such as a detailed finite element model, a specific relay test or a civil interface assessment. Any subcontractor is chosen for competence, is bound to the same confidentiality duties and works under the supervision and accountability of our project team.

Use of a subcontractor does not dilute the responsibility that we owe you under the contract, because we remain the party that accepted the scope and that stands behind the delivered result. Where a subcontractor holds specialist registrations not available to us, we will tell you the professional identity of that party in the relevant report so that the technical ownership of each finding is transparent and open to scrutiny.

15. Amendments and Website Updates

We may update these terms from time to time to reflect changes in our services, changes in law or improvements in the way we describe our obligations. When a change is made, the last updated date at the top of this page is revised and a note is placed on the website so that continuing users are aware that the conditions have changed.

Changes to terms take effect immediately for new visitors and for any use of the site after the update is published. For an ongoing commercial contract, the terms agreed at the time of signing continue to govern that contract unless both parties agree in writing to adopt a revised standard form. We recommend that large organizations keep a copy of the terms that apply to their active engagements so that the governing version can always be identified.

16. Suspension and Termination

An engagement may be suspended or terminated by written notice in the circumstances described in the contract, or with immediate effect where a party has committed a serious or repeated breach that it fails to remedy after notice, where a party becomes insolvent or where continued performance would require unlawful action.

On termination, each party returns or destroys the confidential material of the other and pays for work legitimately completed and for costs legitimately committed up to the date of termination. Deliverables produced up to that date are made available to the client on payment of the sums due, so that an interrupted project is not left stranded without its engineering record. Provisions that should survive termination, including those on confidentiality, intellectual property, limitation of liability and governing law, continue to bind both parties after the engagement has ended.

17. Governing Law and Disputes

These terms and any contract formed under them are governed by the laws of the state in which BKSG HOLDINGS, LLC is established, without regard to its conflict of laws rules, and by the applicable federal law of the territory where that company operates. The courts in that venue have jurisdiction over disputes unless the parties agree in writing to an alternative forum.

Before any formal proceedings, the parties will attempt in good faith to resolve a dispute through negotiation and, failing that, through a senior management meeting. If mediation is chosen, the costs are shared unless the mediator decides otherwise. Nothing in this section prevents a party from seeking urgent injunctive relief where that is necessary to protect property, safety or confidentiality. Friendly resolution is our clear preference, because an engineering disagreement is usually a technical question that two reasonable parties can answer together far more quickly than a court can.

18. Entire Agreement and Contact

These terms, together with the privacy policy and any signed scope of work, form the entire agreement between you and BKSG HOLDINGS, LLC concerning the relevant matter, and they supersede earlier draft terms or informal correspondence. If any clause is found to be unenforceable, that clause is severed and the remaining terms continue in full force. Headings are included for convenience only and carry no contractual meaning.

Questions about these terms, about a proposed engagement or about any contract already in force should be directed to the engineering team at Black Spur Energy. The developer of the services is Black Spur Energy and the responsible company is BKSG HOLDINGS, LLC.

We thank you for choosing Black Spur Energy and for reading the conditions that keep our working relationship clear and fair.